Privacy Policy | Lanro Construction

Overview

This policy explains what personal information we collect when you use https://lanroconstruction.com, call us, text us, or ask us to quote work, how we use it, and the choices you have. It covers Lanro Construction LLC and every form, phone line, and text conversation we operate.

By using this website or contacting us, you agree to the practices described here. If you do not agree, please do not submit information through the site.

Information we collect

We collect three kinds of information, and no more than we need to do the work:

Information you give us — your name, phone number, email address, service address, and whatever you tell us about the job when you submit a form, call, or text. If you attach one, this also includes the optional JPG or PNG project photo you choose to send with your request.
Information collected automatically — standard web and device data such as IP address, browser and device type, pages viewed, referring page, and time on site, gathered by our site and analytics provider.
Information from the services we run on — confirmations and delivery records from our scheduling, payment, and messaging providers relating to work you have asked us to do.

How we use your information

To answer your request, quote the work, and schedule it.
To reach you about a job in progress — arrival windows, delays, access, and completion.
To send appointment reminders, invoices, and receipts.
To send offers or follow-ups, only where you have opted in to receive them.
To keep our records and meet tax, insurance, and licensing obligations.
To see which pages bring us work, using aggregated site analytics.

Text messaging and mobile information

When you give us your mobile number and check the consent box on one of our forms, you are agreeing to receive text messages from Lanro Construction LLC at that number, including messages sent by an automated system. Consent to receive marketing texts is never a condition of buying anything from us.

Message frequency varies with the job. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Opting out of texts does not cancel work already scheduled — we will reach you another way.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We use your mobile number and your consent record only to communicate with you about your request and to show our messaging provider and the carriers that you agreed to be contacted.

How we share information

We do not sell your personal information, and we do not rent or trade it. We share it only in these situations:

Service providers working on our behalf — our website host, form and CRM provider, messaging provider, scheduler, and payment processor — limited to what each needs to provide that service to us.
Subcontractors or suppliers assigned to your job, limited to what they need to complete it.
When the law requires it, or to respond to a valid legal request, protect our rights or property, or protect someone's safety.
If our business is sold or merged, as part of that transaction and under the same commitments made here.

A note on text message consent

Text messaging originator opt-in data and consent are excluded from every category of sharing described above, and that information is not shared with any third party.

Cookies and analytics

This site uses cookies and similar technologies to keep it working and to measure traffic in aggregate. You can block or delete cookies in your browser settings; parts of the site may not behave as intended if you do.

We do not use your personal information to build advertising profiles that follow you around other companies' websites.

How long we keep it

We keep job records, invoices, and warranty documentation for as long as we need them to stand behind our work and to meet tax, insurance, and legal requirements. Enquiries that never became jobs are kept for a reasonable period and then removed. Consent records for text messaging are kept for as long as you are opted in, and for a period afterwards as proof that consent was given.

How we protect it

We use reasonable administrative and technical safeguards to protect the information we hold, and we limit access to the people who need it. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Your choices and your rights

Depending on where you live, you may have additional rights under state privacy law, including the right to know what personal information we have collected and to request its deletion. Use the contact details below and we will honor those requests to the extent the law requires.

Texts — reply STOP to any message to stop them, or HELP for help.
Email — use the unsubscribe link in any marketing email.
Calls — tell us and we will note it on your record.
Access, correction, or deletion — email us at Caleb@lanroconstruction.com or call us at (225) 290-1830 and ask for a copy of what we hold about you, or ask us to correct or delete it. We will verify who you are before we act.
We will not treat you differently for exercising any of these rights.

Children's privacy

Our services are for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

Links to other sites

This site links out to places we do not control — manufacturers, review platforms, financing partners. We are not responsible for their content or their privacy practices. Read their policies before giving them information.

Changes to this policy

We may update this policy as our practices change. The version posted here is the current one, and the effective date at the top tells you when it last changed. Continuing to use the site after a change means you accept the updated policy.

Contact us

Questions about this policy, or about the information we hold on you? Email us at Caleb@lanroconstruction.com or call us at (225) 290-1830.

Lanro Construction LLC, 7423 Prairie Dr, Central City, LA.